In live streaming events, real-time communication not only between the performers and the audience, but also among the viewers themselves, is one of the major attractions.

"At this very moment, everyone was getting excited!"
"The chat just flooded during that emotional scene!"

There was a historical challenge where such a sense of unity, unique to live events, was difficult to convey when watching archives.

Therefore, ZAIKO has released the "Chat Replay Function," which allows viewers to experience the realism of live streaming even in the archives.

What is the Chat Replay Function?

When Chat Replay is enabled, chat messages posted during the live stream will be displayed in sync with the playback time of the archived video.

Because the chat flows at the exact same timing as during the real-time broadcast, those who watch later can experience the atmosphere of the event day more realistically.

For example,

• Cheers flooding the chat when the artist appears on stage

• Comments suddenly spiking during a popular song

• Surprised reactions appearing at the moment of a surprise announcement

In this way, you can preserve the archive along with the overall atmosphere of the venue.

Benefits for Organizers

Improving Satisfaction with Archived Viewing

The value of live streaming is not just about the video footage.

Comments and reactions exchanged in real time are also crucial elements that construct the event experience.

With Chat Replay, archive viewers can also feel the excitement of the event day, which is expected to improve viewer satisfaction.

Increasing the Value of Archived Tickets

Even for those who missed the live broadcast, they can experience the realism of being at the live venue through Chat Replay.

By increasing the added value of archive viewing, it also helps promote the sale of archived tickets.

Conveying the Burning Passion of the Fan Community

Comments among fans are also a charm unique to that specific event.

By displaying messages of support, impressions, and reactions to the performers synchronized with the video, even first-time viewers can feel the passion of the community.

The impression that "this event was so exciting" will also lead to an increased desire to participate in the next event.

Recommended for These Types of Events

The Chat Replay function can be utilized in a variety of live streaming events.

• Live streams of artists and bands

• Music festivals and DJ events

• Talk events

• Fan meetings

• Stage plays and theatrical streamings

• eSports tournaments

• Seminars and conferences

• VTuber and creator streams

The more an event relies on real-time reactions as a major attraction, the more you will realize its effectiveness.

How to Use

• You can toggle Chat Replay on and off from the streaming settings or chat settings.

• If you are not using the Creator Services (New Console), please contact Event Support or your sales representative.

  *Click here for chat settings

  
  

Important Notes on Usage

• When Chat Replay is enabled, new chat messages cannot be posted during archive viewing.

• Additionally, Stickits sales will not be available during the archive period.

• While archived videos can be replaced, it is recommended to use a video of the exact same length as the original live stream. If the video lengths differ, the timing of the chat display may become desynchronized.

• If you want to accept new chat posts during archive viewing, please disable Chat Replay. In this case, the chat from the live stream will not display in sync with the video, but viewers can post messages in the archive as before.

Relive the Excitement of Live Events with Chat Replay Anytime

The value of live streaming lies in "sharing that moment together."

By utilizing the Chat Replay function, you can preserve the passion and unity of that exact moment in the archive, providing a viewing experience close to that of the event day.

As a memory for those who participated in real time, and as a brand-new experience for those who missed it.

Please take advantage of the Chat Replay function to further enhance the value of your live streaming events.